A supply chain includes the system of process steps from the creation of products and services until they reach customers. It is also the connection among raw material suppliers, manufacturers, distributors, and other business partners.

Throughout this process, if not strictly managed, incidents, customer and partner information leaks, or confidential business information may easily occur. In order to control risks while enhancing the protection of information throughout the integrated supply chain, ISO 28000 was established to identify and manage risks and provide suitable management solutions for businesses.

ISO 28000 was developed and first published by the International Organization for Standardization (ISO) in 2007. The ISO 28000 standard provides a framework for organizations to establish, implement, maintain, and continually improve supply chain security.

Contents of ISO 28000 Standard

• Scope of application: Specifies the scope, requirements, and general concepts for Supply Chain Security Management Systems.
• Risk management: Provides guidance on identifying, assessing, and treating risks within the supply chain.
• Asset management: Manages physical and informational assets that are critical to the supply chain, including identifying, protecting, and effectively utilizing assets.
• Cargo handling management: Provides guidance on operational management, storage, handling, and distribution of goods within the supply chain, including the handling of dangerous goods.
• Partner and supplier management: Provides guidance on selecting, evaluating, and controlling partners and suppliers within the supply chain to ensure reliability and security.
• Information management: Provides guidance on protecting important information and managing communication processes, including managing information-related incidents.
• Training and awareness: Recommends training measures and awareness enhancement regarding security within the supply chain to improve awareness and proactive responses to threats and incidents.

Applicable Organizations

This standard applies to all types of organizations regardless of size or industry, including manufacturers, distributors, transport companies, warehouses, logistics service providers, and any organization involved in supply chain management that wishes to establish and maintain a secure supply chain management system, ensuring that transportation and storage activities are conducted safely and securely.

What Are the Benefits of Implementing ISO 28000?

Enhanced Supply Chain Security

ISO 28000 focuses on risk assessment and the implementation of security measures to minimize risks and incidents. This helps organizations prevent potential threats and protect goods from loss, theft, and unauthorized use.

Improved Performance and Efficiency

Through the establishment of a Supply Chain Security Management System, organizations can improve operational performance and management effectiveness.

Increased Customer Trust and Brand Recognition

ISO 28000 not only improves business operations but also assures customers and partners that the organization is implementing security measures to protect product information and customer information. As a result, organizations can increase customer loyalty and expand into potential markets.

Compliance with Customer, Legal, Regulatory, and International Standard Requirements

ISO 28000 serves as a foundation for organizations to export goods to international markets while creating advantages and opportunities in projects and bidding activities.

Enhanced Collaboration Within the Supply Chain

ISO 28000 promotes cooperation among stakeholders within the supply chain and creates a collaborative and information-sharing working environment, improving processes and solving common issues.

Currently, ISSQ Quality Institute is designated as a competent certification body for Supply Chain Security Management Systems in compliance with ISO 28000 and other management systems such as ISO 9001:2015, ISO 14001:2015, ISO/IEC 27001:2022, etc.

Certification Process at ISSQ Quality Institute

The certification process at ISSQ Quality Institute includes the following steps:

Step 1: Receive certification registration documents

Step 2: Sign scientific and technological service contract

Step 3: Conduct surveys and on-site assessments at the enterprise

Step 4: Complete documentation after assessment

Step 5: Review documentation and issue certification (if compliant)

Step 6: Conduct surveillance assessments every 12 months

Step 7: Conduct recertification assessments (certificate validity: 3 years)

ISSQ Quality Institute is always ready to accompany companies during the period of integration and development.

Please contact hotline: (+84) 981851111 or email: vienchatluong@issq.org.vn | tcvn@issq.org.vn. We are honored to serve our valued customers!

Published date: 30/09/2023